Learn More About the New Platinum App from Hunter Douglas
With the new, easy-to-use Platinum App, you can now operate your PowerRise 2.1 and PowerGlide 2.1 motorized window coverings using your iPad, iPhone or iPod Touch. The new app is far more than a remote, the smart technology of the Platinum App allows your to preset and reset the precise position of multiple window coverings for optimal privacy, security, energy management and mood.
Customized slide bars for each Platinum App Certified window covering make programming simple to set. Scene control, room control, individual shade control or timed control are all features of the new Platinum App. The App is free to download and the set-up in simple with the new Platinum App Bridge and a home wireless network. Rethink the remote control. Tap into the power of the Platinum App.
Frequently Asked Questions
Q: How do I know if my Hunter Douglas motorized shades are compatible with the PlatinumTM App?
A: The Platinum App is compatible with all PowerRise® 2.1 and PowerGlide® 2.1 systems. This can be verified by the “Platinum App Certified” label affixed to the power cable attached to the shade motor cable.
Q: Can I operate my shades from anywhere in the world using the Platinum App on my Apple® Device?
A: Not currently. The initial release of the Platinum App will allow homeowners to operate their Hunter Douglas motorized shades while connected to their wireless home network (i.e., you have to be in your home and connected to the wireless network). Future updates will include the ability to control your shades via the internet.
Q: Can I wirelessly control my Hunter Douglas motorized shades from my home automation system?
A: At this time, Hunter Douglas motorized shades must be wired for automation system control.
Q: Do I still need a Platinum remote or wireless wall switch to operate my shades?
A: A Platinum remote and/or wireless wall switch is highly recommended in addition to using the Platinum App. These devices allow for alternate control as well as a set up tool (i.e., use the remote to set an Intermediate Stop position for a shade).
Q: Is the Platinum App available for Android OS devices
A: Although the Platinum App has been originally designed for the Apple mobile device platform, Hunter Douglas will be introducing an Android platform version shortly. Please check the Hunter Douglas website for availability.
Q: How many Platinum repeaters do I need to operate my shades?
A: Hunter Douglas recommends at least 1 Platinum repeater per room with motorized shades you would like to operate.
Q: How many shades can I control from the Platinum App?
A: A nearly limitless number of Hunter Douglas motorized shades can be controlled from a single device running the Platinum App. As long as your shades can receive signals from the Platinum repeater(s) installed in the room with the shades, you will be able to control them all.
Technology Available with the Following Hunter Douglas Window Fashions:
- Alustra® Duette® Architella®honeycomb shades
- Alustra® Luminette® Privacy Sheers
- Alustra® Screen Shades
- Alustra® Silhouette® window shadings
- Alustra® Vignette®Modern Roman Shades
- Alustra® Woven Textures®
- Applause® honeycomb shades
- Designer Roller Shades
- Designer Screen Shades
- Duette® honeycomb shades
- Luminette® Modern Draperies
- Luminette® Privacy Sheers
- Nantucket™ window shadings
- Pirouette® window shadings
- Silhouette® window shadings
- Skyline® Gliding Window Panels
- Vignette® Modern Roman Shades
